In place of INFOPass Appointments, USCIS has instituted its Information Services Modernization Program (InfoMod). Under the Information Services Modernization Program, individuals are required to first contact the USCIS Contact Center and if it is determined that an applicant needs in-person assistance, personnel at the USCIS Contact Center will help schedule an appointment without the individual having to search for available timeslots.
The Boston District Office will be one of the last district offices to move from INFOPass to InfoMod. For the Boston District, this InfoMod begins on Monday, April 15, 2019. This USCIS initiative limits the attorney’s and foreign national’s ability to seek direct assistance from USCIS.