USCIS National Adoption Engagement

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On May 20, 2024, USCIS will be hosting a National Adoption Engagement from 1:00 to 2:30 p.m. Eastern time.  During this engagement, USCIS will provide adoption-related updates, receive stakeholder feedback on adoption customer service and processing, and answer questions.  USCIS is specifically seeking feedback on:

  • Orphan and Hague Adoption Process USCIS National Adoption Engagement ing:

  • What parts of the USCIS adoption process do you feel are working well?

  • What would you like to see improve about the USCIS adoption process (notices, processing times, etc.)?

  • Customer service matters including USCIS’s adoption-related customer service (voicemail and email box) for orphan and Hague cases.

USCIS is not asking for feedback or taking questions on areas that are the Department of State’s (DOS’s) responsibility, such as country conditions and adoption processing at consular posts abroad.  Those matters should be directed to DOS directly at adoption@state.gov or the DOS adoption website here.  

Interested individuals can register for the engagement webinar here.  After registering, participants are encouraged to submit questions in advance by emailing public.engagement@uscis.dhs.gov by 4 p.m. Eastern time on Friday, May 10.  Emails should have “National Adoption Engagement” in the subject line.