USCIS Announces Online Self-Service Tool to Reschedule Biometrics Services Appointments

U.S. Citizenship and Immigration Services (USCIS) announced a new self-service tool allowing benefit requestors, and their attorneys and accredited representatives, to reschedule most biometric services appointments online. Previously, a biometric services appointment could only be rescheduled by calling the USCIS Contact Center. With this new tool, those individuals with a USCIS online account can reschedule most biometric services appointments without having to call USCIS. The new tool, however, cannot be used to reschedule an appointment that already has been rescheduled two or more times, is within twelve hours, or that has already passed.