National Visa Center Public Inquiry Telephone Line Suspension
/The National Visa Center (NVC) has announced that it has suspended its public inquiry telephone line as of May 23, 2022 as a measure to address critical backlogs. The suspension of public inquiry telephone lines will not impede any essential functions of NVC and individuals will still be able to contact us using the methods identified below and find information regarding common IV and NIV inquiries on the State Department’s Helpful Hints pages.
Tips for interacting with NVC:
Visit https://nvc.state.gov for detailed instructions on processing your case.
For immigrant visas only, use the Public Inquiry Form at https://nvc.state.gov/inquiry if you cannot find the answer to your question at https://nvc.state.gov or https://ceac.state.gov.
Do not submit repeat inquiries. Multiple inquiries on a single topic will delay the NCV’s ability to respond. Visit https://nvc.state.gov/timeframes to check inquiry processing and case processing dates. Do not submit a follow-up inquiry while your case is within those timeframes.
