Continuing Issues with National Visa Center’s Consular Electronic Application Center (CEAC)
Since Fall 2024, users have reported intermittent technical issues when attempting to upload documents or pay fees for immigrant visa applications on CEAC. As of the end of December, several technical fixes have been implemented by the National Visa Center and more are planned. Users are directed to the DOS troubleshooting page for guidance on workarounds for specific error messages they may receive.
Link: Troubleshooting